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January 2014

Incorrect payment position for tax month 8

HMRC have advised that the Business Tax Dashboard is not showing the correct payment position for tax month 8 for some PAYE schemes. Therefore, some customers may notice that payments made to HMRC between 21 November 2013 and 16 January 2014 are not showing correctly on the Dashboard.

Customers affected may see:

  • that the amounts shown do not reconcile with the amounts actually paid
  • a duplicated payment
  • an incorrect method of payment, for example an electronic payment being shown as a cheque payment

HMRC is currently investigating the number of records affected by this error.

This arose because of an IT change made to HMRC's systems on 21 November 2013 that was corrected on 16 January 2014 to stop any re-occurrence. HMRC wants to reassure employers that they will not be pursuing any apparent debt relating to this issue.

HMRC will be correcting the data for the affected schemes over the next few weeks, so if you believe that you are affected by this issue you do not need to contact them.

HMRC apologises for inconvenience caused by this issue.