Prime Blog

May 2017

HMRC have announced changes to requests by agents for pay, tax and employment history details

HMRC have reported that they have witnessed an increasing number of security issues recently, particularly related to requests from agents for their clients’ pay, tax and employment history details.

Some examples include agents pretending to be their clients, and calling on behalf of clients who have not given the correct permissions. As a result, HMRC are making changes to the way they supply their data.

As of yesterday, HMRC will continue to take requests for pay, tax and employment history via their helpline; but they will no longer provide detailed personal information directly to agents. HMRC will send requested information directly to clients, who will then be able to forward it to their agent for the relevant claim to be made or tax return completed.

This security measure will add some time to the process, so as a quicker alternative; clients can access this information through the online service in their Personal Tax Account. You can now view, print and download your pay and tax details from your Personal Tax Account. To access your personal tax account you will need your, National Insurance number and a recent payslip, P60 or passport. You can sign in or set up your personal tax account by clicking here.

HMRC are currently working on a digital facility that will enable agents to access clients’ details securely online, which is expected to go live later this year.

Prime is always looking to simplify business for our clients and if applicable we will discuss with you where your details will be sent and who within Prime these should be forwarded to. If you would like to discuss your personal tax account in more detail, please contact us on email: [email protected] or telephone: 024 7651 8555 or 0121 711 2468.

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